Shipping policy

At Moosh, we aim to provide you with a seamless and thoughtful shopping experience.

Shipping is free on prepaid orders unless otherwise stated.
Shipping and handling charges (if applicable) will be displayed clearly at checkout before payment.

Rates may vary depending on product type, packaging requirements, size, volume, or delivery location.

We offer shipping across India. Orders are typically processed and dispatched within 2-3 business days.

Delivery times may vary based on location, but generally range from 5-7 business days.

Delivery timelines are estimates and may vary depending on your location and courier service.

All claims regarding shortages, missing items, or incorrect products must be reported within 24 hours of delivery to: help@moosh.world

Failure to report within the specified timeframe may result in the claim being declined.

No refunds once goods are sold.
Opened or used products cannot be returned.
Exchanges are subject to verification and approval.
Moosh reserves the right to decline requests that do not meet the above conditions.

If you can't find what you're looking for or have any questions, reach out to us at: help@moosh.world

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