Terms of service

This website is operated by Moosh, a brand owned and managed by Shoreline Essentials. Throughout the site, the terms "we", "us", and "our" refer to Moosh. By visiting this site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"), including all additional terms and policies referenced herein.These Terms apply to all users of the site — whether browsing, purchasing, or contributing content. Please read them carefully before accessing or using any part of the website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Any new features or tools added to the current store shall also be subject to these Terms. Your continued use of the website following posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMSBy agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent to allow any minor dependents to use this site.You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) in the course of using this Service.You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONSWe reserve the right to refuse service to anyone for any reason at any time.You understand that your content (excluding credit card information) may be transferred unencrypted and may involve: (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or access to the Service, without express written permission from us. Section headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATIONWe are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.This site may contain certain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICESPrices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICESCertain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.Moosh products are cosmetic in nature. Individual results may vary depending on skin type, hair type, and usage pattern. We do not warrant that product performance will meet individual expectations in all cases.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATIONWe reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address and phone number provided at the time the order was made.You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed. For more detail, please review our Return Policy.

SECTION 7 – OPTIONAL TOOLSWe may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind and without any endorsement.We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKSCertain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third party's policies and practices carefully. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONSIf, at our request or on your own initiative, you send certain specific submissions or creative ideas, suggestions, proposals, plans, or other materials — whether online, by email, by postal mail, or otherwise (collectively, "comments") — you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.We are under no obligation to: (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third party. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice — including after you have submitted your order.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for any of the following purposes:

For any unlawful purpose or in solicitation of others to perform or participate in any unlawful acts
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
To submit false or misleading information
To upload or transmit viruses or any other type of malicious code
To collect or track the personal information of others
To spam, phish, pharm, pretext, spider, crawl, or scrape
For any obscene or immoral purpose
To interfere with or circumvent the security features of the Service

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided on an "as is" and "as available" basis for your use, without any representation, warranties, or conditions of any kind, either express or implied.
In no case shall Moosh, Shoreline Essentials, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of the Service or any products procured using the Service. In jurisdictions that do not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by applicable law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Moosh and Shoreline Essentials, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms of Service or your violation of any applicable law, rule, or regulation.

SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services and by ceasing use of our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals — whether oral or written — between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Subject to any applicable consumer protection statutes, the courts of New Delhi, India shall have exclusive jurisdiction to settle any disputes arising out of or in connection with these Terms.

SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be addressed to us at:

Company: Shoreline Essentials
Email: help@moosh.world
Address: A14 Shaktinagar Soc, Near Marriott Hotel, Athwalines, Surat – 395007
GST: 24FPJPS7263J1Z8
Phone: +91 9558542726